Technology Solutions

5 tips in Choosing the Best Tech-solution Company LoyicaBlog

In today’s information-based world, understanding the true nature of information is the key to the success of a business or an individual. This means that you can

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Author
Loyica Team
Jun 29 2019
5 tips in Choosing the Best Tech-solution Company

In today’s information-based world, understanding the true nature of information is the key to the success of a business or an individual. This means that you can define what information is needed for, know where and how to acquire the information. This is called information literacy which means that you understand the meaning of the information once received and can act appropriately based on the information to help your business or organization achieve its goals.

The tools of information technology are bound to change. More technologies will be developed to streamline the way people and businesses use IT at work, at home, and everywhere. In a competitive market, small business owners and even big companies must resort to technological solutions. This is the reason why a professional IT company in Dubai, for example, should be willing to cater to both SME-owners and large company owners to succeed.

To date, there are enough technology solutions to make any business owner nauseous. Adding to that are the IT solution companies competing for your business with the varying services and pricing plans that they offer. Making the decision to select the best solution is even harder. Choosing any new technology means you stand at a crossroads as a business owner. The direction you choose, however, must put the needs of your employees and customers foremost.

Senior manager of product and technology strategy at business solutions provider Paychex, Jeremy Durham said in an interview that business ownership can be both rewarding and challenging [especially] when it comes to running a small business. He added that most small business owners find themselves balancing the requirements of business operations against their own instinctive entrepreneurial spirit.

Durham said further that businesses should consider the five following factors to get the most out of their investments when choosing any new software or technology solution:

A rich user experience

Business owners should have boundless options. This is the option to do what they want, where they want, when they want and how they want, without having any interruptions in the processes.  The best way to achieve and incorporate technology in business is by implementing a Software-as-a-Service (SaaS) platform. This will offer an intuitive user interface across a range of devices. Further, this will be based on consistency, simplicity, and intelligence. The SaaS platform aims to drive increased user productivity and simplify the tasks at hand.

Evolving and highly adaptable

It has been said that the tech-solution world is an ever-evolving workplace. It is important to have a technology that can evolve as quickly as your business and the market. The best technology for this is a cloud-based platform. This platform is designed for scalability to meet the growing customer demands. When a company grows, so are the needs to add additional services from an IT solutions company. It is important that the new features and functions can be easily integrated with little to no disruption to the business owner. By using the cloud-based platforms, the tech solution company manages the regular system updates, ensuring that the platform is running smoothly. Meanwhile, the business owner can stay focused on business goals, rather than the system.

Accessibility

The best thing about implementing the SaaS platform is that users can access it from anywhere at any time. This makes it easier for business owners to do what and when they want. It also permits them to grant secure access to employees and partners using their own devices. Further, the SaaS platform provides mobile solutions. This enables business owners to manage their enterprises and businesses on the go. While the idea of having configurable desktops can help create easy-to-use actions and workflows for improved productivity, mobile solutions provide easy access wherever and whenever.

Top-notch Security

Security is always a top priority for business owners especially when it comes to financial data of the company, personally identifiable information of employees, or other proprietary information. Often, SaaS solutions can better protect the business information of a company than in traditional software. Tech solutions that use SaaS take extra steps to keep the data protected. They also have access to the top-rated data centers and technologies giving business owners the assurance of top-notch security level.

Great Customer service

The relationship between the business owner and the tech solution company can either make or break the success of a SaaS platform. Questions will inevitably arise for the business owner during the implementation period and day-to-day use of the system. It is always a good idea to do a background check and research service models of the IT company to ensure that help and solution will be available when you need it. Business owners should fully research the expertise of the IT company and ensure the platform meets the needs of their business.

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